FAQs

  • If you’re ready to join a tradition of excellence, head over to rosatisfranchising.com to submit an inquiry and connect with our development team. Rosati’s is proud to be a staple of the industry, consistently ranked in Entrepreneur Magazine’s Franchise 500 and the Franchise Times Top 200+. We are also members of the PMQ Pizza Hall of Fame and were recently voted the #1 Best Pizza in Chicago for 2025 and 2026.

  • Your points are a testament to your love for authentic Chicago flavor and they don’t expire, but to keep the tradition fresh, rewards vouchers carry specific expiration periods. We recommend checking your Rosati’s Pizza app regularly to stay updated on your balance and ensure you never miss out on a reward.

  • Rosati’s Rewards is available at participating locations. Download the official Rosati’s Pizza mobile app, visit our Rosati’s website or contact your local Rosati’s to confirm participation at your nearest location.

  • Don’t worry—we’ll help you get those points! Keep in mind that it can take up to 24 hours for points to populate in your account. If they still haven’t appeared after a day, please log into your Rosati’s Rewards account via the app or at our Rosati’s website to check your history. If the points are still missing, simply contact your local Rosati’s directly with your order details, and our team will be happy to ensure your loyalty is rewarded.

  • We want everyone to enjoy a slice of the tradition! Many of our locations offer a Gluten-Free Thin Crust (available in 10″ only). While we take every precaution to provide a safe meal, please keep in mind that our kitchens are flour-rich environments. We cannot guarantee a 100% gluten-free environment, and cross-contamination is possible. If you have a severe gluten sensitivity or Celiac disease, we recommend speaking with a manager at your local Rosati’s before ordering.

  • Absolutely! Our menu is built on fresh, raw ingredients that make it easy to go meat-free. You can build your own veggie-style pizza with our hand-cut vegetables or enjoy our signature salads and certain pasta dishes. While we don’t currently offer a dedicated vegan cheese at all locations, many of our crusts and sauces are vegan-friendly—just ask for no cheese to create a delicious plant-based meal.

  • Nutritional information is available at myrosatispizza.com. Because ingredients and preparation methods may vary by location, we encourage guests with specific dietary concerns to contact their local Rosati’s directly.

  • Your safety is a top priority for the Rosati’s family. If you or someone in your party has a food allergy, please notify us immediately when placing your order. Whether you’re ordering a Chicago-style deep dish or a fresh sandwich, our team will take extra care in preparing your meal to minimize the risk of cross-contact.

  • While nuts are not a primary ingredient in our signature pizzas, some of our specialty menu items or desserts may contain or come into contact with peanuts or tree nuts. Because our kitchens are active environments, we recommend contacting your local Rosati’s directly to discuss your specific allergy concerns before placing an order.

  • Becoming a Rosati’s owner means joining a legacy built on more than 60 years of family tradition. The process begins with an inquiry through our franchise development team. We look for partners who share our passion for authentic Chicago flavor and operational excellence. To start your journey from Legacy to Leadership, please visit our (Use franchising page link here) to fill out an initial application.